Most players have a great and friendly behavior, but it is always possible to encounter a bad apple. In this case, you can report us the misbehavior of a player if you want. Please join a screenshot of the chat for example to illustrate your complain.

We value the good spirit and the pleasant on-line gaming experience that is fostered by the vast majority of members in our online community. Unfortunately, from time to time, a player may violate our Terms of Use or our Apps EULA, and play unfairly, or be abusive or insulting.

When this occurs and it is reported, we issue a warning to the offender, and in most cases he or she abides by our requests for civility. On rare occasions, we have to ban the player and cancel his or her account.

Please note that we cannot arbitrate disputes, or settle arguments that occur along the lines of... "he insulted me, so I insulted him back!". We request that you always remain polite and relaxed, even in front of a person that you believe is rude or acting inappropriately.

In some of our games (Ticket to Ride, Small World, etc.) you can also add the offender on your ignore list to avoid encountering this player again. He won't be able to join your games anymore. Do it directly in the app or follow this link :