Always make sure you have updated to the latest version of your device OS and of the game version to avoid problems.

You can try to clear the cache : 

 To clear the app data :

- open Adndroid's settings

- choose Applications

- find Ticket to Ride in the list

- press Force Stop

- press Clear App Data and confirm

- press the Home button

- fire up Ticket to Ride

If that does not tackle the problem, do not hesitate to get back to us.

 If you have a problem, our online forum might also be a source of information. Players usually share issues and (even better) solution. Go to 

You may also use the "Contact us" button or the Chat tab and contact our Client Support Service and we will try to help.